This was the most bizarre interview process I've ever gone through. First you fill out a typical application which I did through a third party site. Then they send you a longer application that took over two hours to complete where you basically have to write essays. Then they e-mail you if they like your long application to set up a phone interview but no real instructions are given. During the phone interview, the interviewer pretends to be a client and you need to book them a trip. But you're expected to know how to do the job before you've even gotten the job or before anyone has really explained the role to you. I tried to prepare by looking on the website but it offered only a snapshot of the services and there was just no way to know what to do without at least a little training. After that role playing section they do a regular interview for about an hour on the phone and ask you more questions than I've ever been asked in an interview before. I appreciate them being thorough and wanting to find good candidates but the job is part time and it pays the same as some grocery cashier jobs. The interview process really needs to be streamlined so that people don't invest 5+ hours of their time.

The interview process was long and arduous, however I felt that the questions they asked were interesting. As someone who has traveled a lot I know many nightmare situations and could see what they were looking for in the answers. The Skype interview was also interesting and I enjoyed talking with the interviewer. The questions were much easier than the written pre-screening ones and I felt like I had a good handle on the process. What was frustrating with Pana was that after this Skype interview I was told I would hear back by the end of the week whether or not I would continue on with the process. I never received any communication from them (even though I knew the interview went well) and was stonewalled when I tried to reach out to ask about my status. After 5 weeks and multiple emails sent politely asking for more information, I eventually just gave up on the company. I genuinely would have loved to work for Pana and felt that I was a great fit for the position. I was disappointed that after I had invested 4+ hours in their interview process they couldn't bother to tell me that I would no longer be considered.