Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa PayPal.
Entrevista
Initial phone interview followed by on site. Questions based on past customer service experience and information provided on CV. 2 interview panelists. Both phone and on site interview relatively easy.
Perguntas de entrevista [1]
Pergunta 1
Describe a time you dealt with a difficult customer and how you resolved it
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela PayPal (Deltona, FL) em set. de 2022
Entrevista
It was good. I was asked scenario question which was pretty normal. they also went over the job description and duties. We also talked about salary and benefits. The interview felt like a conversation and not a regular interview.
Candidatei-me por indicação de um funcionário. Fui entrevistado pela PayPal (Baltimore, MD) em fev. de 2016
Entrevista
The interview was over the phone so it was very clam and fast. I was hired a week after interview. I was refereed by an employee and I have former experience in customer service. Customer Service experience is something they really look for.
Perguntas de entrevista [1]
Pergunta 1
How do you would you deal with a customer who angry? How would you help them solve their problem?