Interview with manager and possibly other manager/directors then once hired there are 2 test to take to see if you retained learning the job and must get 80% hire or you are let go.

It was a very typical interview process. I interviewed with 3 separate individuals who all asked the majority of situational questions where the interviewee was to share examples of: an issue or client/customer question, my response and how it was handled or resolved and the client's response.