Fiz uma entrevista na empresa Pearson (Scarborough, ON).
Entrevista
Simulated customer support situation where I was asked to resolve a basic browser issue by clearing cache and cookies. I was asked how I handle unruly customers and how I handle criticism.
Perguntas de entrevista [1]
Pergunta 1
Simulated customer support situation where I was asked to resolve a basic browser issue by clearing cache and cookies. I was asked how I handle unruly customers and how I handle criticism.