Candidatei-me de outra forma. O processo levou 1 semana. Fui entrevistado pela Pens.com (Shelbyville, TN) em mai. de 2012
Entrevista
I filled out an application, received a callback, went for the interview. I was asked several questions, given different scenarios, and asked what I would do in those situations. I was then given a computer test which consisted of basic math, spell check, grammar check. And more customer care scenarios.
Candidatei-me por indicação de um funcionário. O processo levou 1 dia. Fui entrevistado pela Pens.com (Montego Bay) em jul. de 2022
Entrevista
The process was smooth and relatively easy, the interviewers tend to pay keen attention to how you express yourself verbally. I would definitely recommend others to try out for this company
Candidatei-me por indicação de um funcionário. Fui entrevistado pela Pens.com (Dundalk) em jun. de 2017
Entrevista
Standard competence questions phone interview took about 20 mins. A lot on your personality and how you deal with particular situations. Prepare by researching customer service compentancy based quesrions
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to deal with a difficult customer
Candidatei-me online. Fui entrevistado pela Pens.com (Dundalk) em jun. de 2012
Entrevista
First I got a phone call from the recruiter of National Pen. After that I got a phone interview with the manager of Customer Service. You have to tell about your phone experience in previous jobs and how you deal with complaining customers and how you solve difficult questions by phone.
Perguntas de entrevista [1]
Pergunta 1
I cannot remember that there were any really tricky questions. You just have to be prepared: tell about your experiences who are relevant for this job and show that you can deal with difficult customers. I also had to do a small easy dutch language test.