I had a disappointing interview experience with Pentalog, which is now part of Globant. They initially reached out urgently for an important project requiring UI/UX designers immediately, which led me to expect a smooth and transparent process. I was told I’d receive a response within 3-4 days, but instead, I waited 19 days without any updates. While I understand the delay may have been due to the holiday period, a simple follow-up would have been appreciated. There was also confusion between the UI and UX interview processes, which felt unprofessional.
Most importantly, I requested detailed feedback after the rejection, not to contest their decision but to understand areas for improvement. Initially, the response was vague, but after pushing for transparency, they provided a more detailed assessment. However, it felt generic, as if copied from the job description rather than truly reflecting my work. Their feedback mentioned a lack of mobile/responsive design, insufficient depth in UX principles, absence of wireframes or prototypes, and an overreliance on existing UI kits—all points that did not align with the actual work I presented.
What made this even more frustrating is that I hold multiple UI/UX certifications that validate my expertise, certifications that most designers in the market don’t even have. On top of that, if they had actually reviewed my other projects, they would have seen clear examples of the wireframes and prototypes they claimed were missing. It was absurd to receive such feedback when the very things they criticized were present in my portfolio, had they taken the time to look.
