Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela Percepta em jul. de 2014
Entrevista
I had a phone interview , then I did two online assessments on Microsoft Office. I had another online assessment that had me play the part of a Customer Service Rep. I was called in for an in person interview, but decided that I was not ready to relocate, so declined this interview. Overall it was a great experience, and I feel like I made a new friend in the recruiter.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when you had to resolve a concern surrounding a hostile customer.
Thank you for sharing your experience. We totally understand that relocating is a major life decision, and are happy that you put a lot of thought before making a decision either way.
Hoping all is well with you in the New Year. Take care.
Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Percepta
O processo levou 2 dias. Fui entrevistado pela Percepta (Oakville, ON) em dez. de 2024
Entrevista
Mainly behavioural questions with situational questions mixed in. Was under the impression interview went well.Completed interview and was told I would hear back within the week. 3 weeks past by and no response. Followed up on the status, and was completely ghosted.
Candidatei-me online. Fiz uma entrevista na empresa Percepta (Asheville, NC).
Entrevista
They ask about how you would handle escalated situation with angry customers, tell me about a time you had to de escalate a situation with an angry customer? Very easy process
Perguntas de entrevista [1]
Pergunta 1
tell me about a time you had to de escalate a situation with an angry customer?
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Percepta (Houston, TX) em ago. de 2023
Entrevista
I applied and immediatly I received an assessement, then after the assument, like 4 days after I received a call for à screening then I went to the Final interview
