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      Pets at Home

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      Buscas relacionadas: Avaliações da empresa Pets at Home | Vagas da empresa Pets at Home | Salários da empresa Pets at Home | Benefícios da empresa Pets at Home
      Entrevistas da empresa Pets at HomeEntrevistas do cargo de Customer Service Assistant da empresa Pets at HomeEntrevista da empresa Pets at Home


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      Entrevista para Customer Service Assistant

      25 de fev. de 2017
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência negativa

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Pets at Home.

      Entrevista

      4 long stages for a part-time position. At first it's online application with standard questions such as why do you think you will be a good candidate to if you were an animal, which and why. Plus a few competency-based questions like give me an example when you've provided a good customer service. Took around an hour to fill. Then after several days got invitation for an assessment day on Sunday. Decided not to go for it and withdrew application after reading reviews here about the company's preference for younger staff and favouritism. As well as the demand to work a day for free during the application process (the third stage) and a competency-based interview (as the last one). Too much for a part-time low skilled job.

      Perguntas de entrevista [1]

      Pergunta 1

      If you were an animal, which animal would you be and why
      5 respostas
      1

      Outras avaliações de entrevista de vagas de Customer Service Assistant da empresa Pets at Home

      Entrevista para Customer Services Assistant

      25 de jan. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Bolton, England
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela Pets at Home (Bolton, England) em out. de 2021

      Entrevista

      It was a good and informative interview , where I did an interview and a work trial. It really gave me a good sense of what the job entailed and the other colleagues all seemed happy and pleased to work there.

      Perguntas de entrevista [1]

      Pergunta 1

      Q. Why do I want to work at Pets at Home? Q. Describe your idea of good customer service?
      Responder à pergunta

      Entrevista para Customer Service Assistant

      17 de mar. de 2020
      Candidato(a) sigiloso(a) à entrevista
      Brynmawr, Wales
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Pets at Home (Brynmawr, Wales) em mar. de 2018

      Entrevista

      Group interview that felt very rushed and like the staff didn’t know what they were doing. Spent most of the interview holding a chinchilla. There was a team work exercise where we had to make a table using paper and cello tape that had to be strong enough to hold an aquarium ornament. Then a short 1:1 interview where all they really cared about was my availability. It was a part time job but as I wasn’t available for full time hours they weren’t interested.

      Perguntas de entrevista [1]

      Pergunta 1

      If you were an animal what one would you be and why
      Responder à pergunta

      Entrevista para Customer Service Assistant

      29 de ago. de 2017
      Candidato(a) sigiloso(a) à entrevista
      Swansea, País de Gales
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Pets at Home (Swansea, País de Gales).

      Entrevista

      Group interview session. Introduced ourselves and said how many pets we each owned, then asked to briefly describe your dream pet. Split up into small groups whereby we had to build a bridge strong enough to balance a can of dog food using newspaper and cellotape. Then had to discuss a new product idea in groups and present it. Lastly we had a quite one-to-one interview with staff member which consisted of mainly close ended questions and a few example/scenario questions. Overall the group session was quite relaxed and the interview was very general and quick (not too tricky). Only downsides were the fact you had to work with people, some whom were overpowering and didn't give you a chance to fully project yourself, and also the person who took my one-to-one interview didn't seem very interested and seemed in a rush to get it over with, I feel like I was more likely to get the job if interviewed by someone else so it was quite bias and unfair.

      Perguntas de entrevista [3]

      Pergunta 1

      How would you deal with an angry customer?
      1 resposta

      Pergunta 2

      When are you available to start? How will you travel to work? What are your salary requirements? Are you available to work at least one weekend day a week?
      Responder à pergunta

      Pergunta 3

      What was your favourite/least favourite parts of the interview/group session?
      Responder à pergunta

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