I was interviewed with 4 other candidates. Two were already internal candidates. The interview took about 2 hours. It started as a group task (to assess your communication skills, team work etc). It was a sheet of paper where you had to put in order from most important to least, certain skills/attributes of a robot supervisor. We then had to present our answers to the panel of three managers. Once that was done they went outside to collaborate, then invited us one by one for an individual interview.

A formal one to one interview with the Assistant Store Manager. The questions were competency based, covering all the key ones you need to be a supervisor in retail. Such as customer service, commerciality, communication and leadership. The interviewer looks for answers in the format of STAR, so look this up if unaware of what it means. The company website has a page talking through the STAR technique of answering competency based questions.