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      Progressive Insurance

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      Buscas relacionadas: Avaliações da empresa Progressive Insurance | Vagas da empresa Progressive Insurance | Salários da empresa Progressive Insurance | Benefícios da empresa Progressive Insurance
      Entrevistas da empresa Progressive InsuranceEntrevistas do cargo de Call Center Inbound Customer Service Representative da empresa Progressive InsuranceEntrevista da empresa Progressive Insurance


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      4.1★Remuneração e benefícios

      Entrevista para Call Center Inbound Customer Service Representative

      24 de ago. de 2016
      Funcionário(a) sigiloso(a)
      Mayfield, OH
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Progressive Insurance (Mayfield, OH) em ago. de 2016

      Entrevista

      Applied online. Day later was sent a link to complete online assessment. Two days later was sent a link a set up a phone interview which was a 7days later. Recruiter called on time and was very nice and explained what to expect in the role and the next steps in the interview process. At the end of the phone interview I was extended an offer to a face to face interview 2 days later. At the face to face interview I was given a small tour. The interviewer was very friendly and made me feel so comfortable. The interview lasted for about 45 mins. She asked me about 8 STAR questions. I felt really good about my interview when leaving. A day after my interview I received an email saying that both of my interviews went well and that they would be reaching out to me when my back ground check was finished. Recruiter called me two weeks later on Sept 6 to offer me the position. Only thing is, wasn't the position I applied for. They offered me a position in sales.

      Perguntas de entrevista [6]

      Pergunta 1

      Why progressive?
      Responder à pergunta

      Pergunta 2

      Give a time when you had to handle unexpected changes?
      Responder à pergunta

      Pergunta 3

      Give a time when you didn't pay attention to detail and what was the outcome?
      Responder à pergunta

      Pergunta 4

      Give a time when you came up with a idea and how did you approach your manager about it
      Responder à pergunta

      Pergunta 5

      Give a time where you had a difficult customer and how did you Handle it?
      Responder à pergunta

      Pergunta 6

      Give a time when you had to resolve a customer complaint.
      Responder à pergunta