I was referred by a friend and about 4 days after I submitted my resume I was sent the assessment test. It was a very simple test involving basic math and problem solving. I found out the following day I had passed and set up to do an over the phone interview the following week. It was your basic STAR questions where you have to follow the format. Just look up a few video clips of the style of question and some tips about progressive and the interview is fairly simple. The woman I spoke with was fairly robotic which was a little distracting but the questions were simple. She said I did great and to wait a while to find out if I would progress further. I got an email about 4 days later prompting me to set up an in person interview. I was given a tour of the facility and then the interview was basically like the phone interview only easier because the person was friendly. She also said I did great, sat down and mapped out what my position would be, how to progress further in the company when I told her what I would eventually like to branch into and told me to look for another email letting me know if I got the job. I asked her if there was anything concerning in the interview or with my resume that I could give further detail to. She told me my 10 years of customer service experience was great and there were no red flags. The next day I got an email saying I was no longer being considered. No reasoning or explanation given. The entire process was almost a month. Pretty frustrating to be given no reason or explanation, the person who referred me also said it made no sense so I really don’t know what happened. Better luck to everyone else.