Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Progressive Insurance em jun. de 2011
Entrevista
Completed online application and received an email shortly thereafter to take on online assessment test. Basic questions such as "what would you do" or "how did you handle" a particular situation. They will provide you a link to their job website that will provide you with questions to expect beforehand. I received a call a couple of days later saying that I did not qualify for that position but other positions were available that I did qualify for. I agreed to proceed with it and was contacted by a recruiter for a phone interview. Recruiter very nice, and laid back and provided great feedback. She forwarded my info on to be scheduled for and on-site interview and this was the worst part of the entire experience. After playing phone tag for about a week, I finally spoke to someone and told the training class was full! What??? Honestly, this was a red flag but I have since learned that this happens all the time and my experience is not unique. At any rate, I was interviewed by 2 supervisors (separately) with completely different interviewing styles. However, I was contacted within the week and offered the position. The time the process takes will depend on many variables (number of applicants, training start date, etc). Please research STAR questions because that is all that is used and the "R" is the most important in my opinion.
Perguntas de entrevista [1]
Pergunta 1
Please explain a time when you were required to use multiple systems.
Candidatei-me online. Fiz uma entrevista na empresa Progressive Insurance.
Entrevista
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Fiz uma entrevista na empresa Progressive Insurance (Providence, RI).
Entrevista
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you were able to de-escalate a customer.
Fiz uma entrevista na empresa Progressive Insurance.
Entrevista
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).
