Time line (using Jan as generic month) Jan 1 : Put in application Jan 2: Received request for video interview (you have six days to do your video interview before the link will expire) Jan 6 days later: Submitted video interview Questions to be prepared for during your video interview: Why you are a good fit for the company and for the position. How you responded in a situation where you miscommunicated with a customer. How you stay organized/prioritized. Your prior positions and what you did or did not like about them. How you handled a sudden change in a process or system. Times you gathered information from multiple sources. Job tasks you enjoy and job tasks you don't enjoy Those are not the questions verbatim, but those topics are the ones that you should be prepared for. The main theme of the video interview questions are what your understanding of the Claims adj trainee job is and how your work history fits into that and how you have handled organizing and prioritizing in the past and how you have handled change or customer issues in the past. I am not sure if the questions are different for each candidate, but I feel like the questions that other's have listed on this page were relevant and helpful for my interview prep. You will have two minutes to answer each question. You will have a person say the question on a video clip prior to having the question show up in text at which point you will have a 59 second countdown until the first two minute recording starts. After the first two minute recording you are allowed to re-record your response, but the second recording will submit automatically as your official/final response so be sure you are prepared the second time around. My best advice is to sit down ahead of time and write out some STAR answers about your work experience that will pertain to the general areas that any employer will likely ask you about for example: teamwork, communication, prioritization, conflict management, leadership, etc. Then I would do some answers that pertain specifically to Progressive, this position, and the questions I and other candidates have listed. Once you have all of your answers practice reading them outloud and record yourself reading them. Polish your presentation.