Candidatei-me online. Fui entrevistado pela Progressive Insurance (Miami, FL) em jun. de 2020
Entrevista
The interview process at Progressive begins with submitting your application. Within a few days, you'll receive an invitation to complete an assessment. If you perform well on the assessment, you'll be invited to a virtual video interview.
For bilingual positions, a Spanish language test is also required. After successfully passing these stages, a recruiter will call you for an interview, which lasts about 30 minutes and covers similar questions to the virtual interview. At the end of this call, I was offered the job.
Perguntas de entrevista [1]
Pergunta 1
Why are you interested in working for Progressive?
Can you describe a time when you had to handle a difficult customer?
Candidatei-me online. Fiz uma entrevista na empresa Progressive Insurance.
Entrevista
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Fiz uma entrevista na empresa Progressive Insurance (Providence, RI).
Entrevista
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you were able to de-escalate a customer.
Fiz uma entrevista na empresa Progressive Insurance.
Entrevista
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).