It's as bad as others have said. I was reached by a recruiter to set up an interview with the Hiring Manager. Speaking with the Hiring Manager was actually good. They listened really well, seemed interested in my answers and genuinely getting to know me and my experience. Failed at the Panel interview, they were not interested in the design process and this could be said much earlier and no time gets wasted. Also, I agree with the comments about people being a bit stuck up, arrogant and passive-aggressive. Maybe lack of experience.