1y
Dear reviewer,
Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and any frustration caused by your recent experience with us. It's clear that there was a miscommunication regarding the nature of the initial conversation, and we understand how this led to an uncomfortable situation for you.
We strive to ensure that all candidates are fully informed about each stage of the process, and it’s evident that we fell short in this instance. We will be reviewing our internal communication practices to prevent this from happening in the future. Your feedback is invaluable in helping us improve our processes.
Regarding the follow-up email, we regret that it felt impersonal and didn't provide the clarity you deserved. We aim to give personalized feedback whenever possible, and we will work on making our communications more transparent and respectful of the candidate's time and effort.
We appreciate your understanding and are committed to learning from this experience to create a better interview process for all candidates. Should you have any further thoughts or if there’s anything we can do to address your concerns more directly, please feel free to reach out.
Best regards,
Tessa