Thank you for taking the time to provide us with feedback on your recent interview experience. With high volume roles such as Client Experience and Client Operations, we typically receive over 1,000 applicants within a two week period. From there, a member of our Talent Acquisition team personally reviews each application and creates a shortlist, based on experience. Due to the volume, our team is unable to interview all shortlisted candidates, and we rely on an initial assessment to determine who to move forward to an interview. Utilizing a short assessment helps us streamline the process and move candidates more efficiently through our pipeline. We understand that this method may not align with everyone's expectations, and we'll take your feedback into consideration as we continue to refine our recruitment process. We appreciate your interest in our mission, and wish you all the best in your job search.