Thank you so much for your honest feedback! We are sorry to hear you had a less than stellar experience with Quest Groups. Our headquarters is based in Boise, Idaho but we have multiple teams who recruit actively out of New York, Austin, Boston the Bay Area and coming soon, which we are super excited about, Denver, Salt Lake City and Seattle! We are always looking for ways to improve our talent techniques and want to focus on the most effective way to match skills with what our clients are looking for. We are consistently implementing training every month for how we can shift towards the most effective way to create a clear, hassle free process for our candidates and clients. We are in the business of building relationships, so the depth of our relationship networks is more critical to our overall business success. We don't always get things right and do really appreciate your feedback in where we might need to improve. Thank you again for taking time out of your day to express your concern. Again, we're sorry you had an experience not up to Quest Groups standards! We wish you all the best in your future endeavors!