I got referred by a employee and I got a phone interview on the same day. Not hard, tell me about your customer service experience and ask some questions like what's your salary expectation, your availability and other lauguage you can speak. I wasn't asked to come into office for a interview and I receive a email saying this position has been fullfilled. I guess I should apply earlier.

Fairly simply and quick - 3 interviews (1 phone, 1 video and 1 in person). The first interview is quite straight forward - just express passion for the job and the firm. Second interview was a bit technical - Difference between RRSP and TFSA Third interview with senior manager and director was a conversational interview to check for fit.