Candidatei-me online. O processo levou 2 meses. Fiz uma entrevista na empresa RBC (Coquihalla, BC).
Entrevista
Submitted resume online - Phone screening (just asked about basic information on my application) - Phone interview (more behavioural questions) - got a call for In person interview (at the branch I worked) - had an interview with 2 Managers (a branch manager also stopped by during the interview)
Perguntas de entrevista [1]
Pergunta 1
I can't really remember the phone interview question but one thing I remember is there was no surprise question.
For the in-person interview, there was no surprise question and the interviewers were very kind. They mostly asked about my past customer service experiences such as how I dealt with complaints. Because this is a service (and sales many times) related position, if you have a lot of experience dealing with people and money, you will be able to easily answer most of the questions. Some other questions I remember ... how did you resolve the situation when you have conflict with your colleague... what are you going to do if you can't help the client in front of you... and the very first question was 'tell me little about yourself' .
Good and easy to get along with the interview . Good and easy to get along with the interviewer as they were super nice and chill they did not pressure for more than necessary
Interview process was pretty okay, there was a general interview with general questions and a little bit about financial accounts and you went through a call scenario and had bit in a group setting
The interview process was simple, straightforward and comfortable. I spoke with a manager in an office space.There were no trick questions. Was asked about previous work experience, hobbies and goals. It was roughly thirty minutes.