I applied online aug 1st, and received a call aug 2nd to confirm my basic information and whether I can legally work in Canada, as well as an online personality test. Then arranging a time for a formal phone interview the next day. After the phone interview, I was told to go to the branch for a face to face interview with the manager, really nice interview experience, didnt make me feel uneasy. But you really need to prepare for the questions, incase your mind goes blank on the spot and cant think of a specific scenario. Was told to research the company and print 2-3 resumes for the interview.

A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.