Candidatei-me online. Fiz uma entrevista na empresa RBC.
Entrevista com nível médio de dificuldade
Candidatura
Fiz uma entrevista na empresa RBC.
Entrevista
Applied online, got an email for a remote interview. I was interviewing 1-on-1 with the brand manager, asking for my general understanding of the job, and sharing how it would be like to work at a bank.
Perguntas de entrevista [1]
Pergunta 1
Asked me how I would handle a difficult situation, where there is a lot of waiting customers at different channels (phone, in-line customer, and waiting customers)
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Perguntas de entrevista [1]
Pergunta 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Perguntas de entrevista [1]
Pergunta 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Perguntas de entrevista [1]
Pergunta 1
background for 1st round, and behavior questions for 2nd round
