Candidatei-me online. Fui entrevistado pela RBC (Vancouver, BC) em jan. de 2015
Entrevista
First I had a screening interview on the phone for about 30 min, right after it I have being scheduled for the next round in about a week in the branch for face-to-face interview with two managers. Very good xperience. All interviewers were very welcoming and polite, asked not to worry, interview was more like conversation.
Perguntas de entrevista [1]
Pergunta 1
Typical behavioral questions, no tricky questions. Few questions based on resume information and about previous customer experience. How do you handle difficult clients etc.
Candidatei-me online. Fiz uma entrevista na empresa RBC.
Entrevista
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Perguntas de entrevista [1]
Pergunta 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Perguntas de entrevista [1]
Pergunta 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Perguntas de entrevista [1]
Pergunta 1
background for 1st round, and behavior questions for 2nd round