We are sorry to hear that you were not satisfied with your candidate experience. We take pride in treating each candidate with respect and integrity. We had posted for a HR Associate role where it explicitly stated a key responsibility of "Handling benefits administration inclusive of employee inquires, benefits orientation, enrollments and reconciling invoices". If you were not selected to move along in the interview process it was due to gap in skill set not because you perhaps mispronounced and/or got our recruiter's name wrong. We wish you the best in your future endeavors and thank you for providing your feedback.