I had three interview stages. The first stage was a telephone interview, the second stage was competency testing and interview questions. And the third stage was a taster day with additional interview at the end. I found the telephone interview to be a positive experience and well organised. I was provided with lots of information about the graduate scheme that Rentokil offers. The second interview stage was again well organised. I was additionally impressed at how well the team had communication across different departments. From recruitment to office based colleagues to colleague who work in the field. I didn’t find as though I had to repeat myself at all. The transitions from one interview to another were very smooth. The communication I received from email was very quick and reliable. Additionally I was always provided with instructions of what information to bring, how I needed to prepare myself for each interview and contact information in case I needed help. Lastly I especially enjoyed the third stage interview because it gave me a good idea of what my day to day would look like. Everyone made me feel really comfortable and I was extremely impressed at how fast I got the job offer. They were also really reasonable in regards to my notice period at my current job. Allowing me to chose my own start date. Lastly I really like the fact that they sent me google invites so I could add it really easily to my calendar and I was able access directions really easily too through the event that they provided.

The process starts with an online assessment involving competency based questions along with a mock phone call and video recording of your customer service skills. The next stage involves a phone call talking more about the role and answering basic eligibility questions. Afterwards you have a lengthy video call with the local management team to go into further detail about your history and skills. Final stage is a going out field for a couple hours to get a hands on talk with a technician. The whole recruitment team (Christian, Amy, Claire) were exceptional and made the experience more grounded and friendly. Also thanks to the technician Ben for the great insight into the job.