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      ResultsCX

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      Buscas relacionadas: Avaliações da empresa ResultsCX | Vagas da empresa ResultsCX | Salários da empresa ResultsCX | Benefícios da empresa ResultsCX
      Entrevistas da empresa ResultsCXEntrevistas do cargo de Customer Service Representative - Remote da empresa ResultsCXEntrevista da empresa ResultsCX


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      Entrevista para Customer Service Representative - Remote

      2 de set. de 2021
      Funcionário(a) sigiloso(a)
      Mobile, AL

      Outras avaliações de entrevista de vagas de Customer Service Representative - Remote da empresa ResultsCX

      Entrevista para Customer Service Representative - Remote

      10 de mai. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência positiva
      Entrevista fácil
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela ResultsCX (Mobile, AL) em set. de 2021

      Entrevista

      I fill out an online application. Once it was received (same day) Resultscx sent an email to take a personality test and also do an internet speed test if your computer system is compatible and internet speeds (unless everything is provided) once you pass those steps you will receive an email the following day to call an number to set up an interview. When you call the number FOLLOW THE DIRECTIONS I call while driving and selected option 1. that I was An telemarketer/solicitor and the line went busy and had to use my home phone. Once I made The appointment ( I selected for following day) I had a phone interview. Was giving an offer accepted and was told I would Receive an email to accept the offer and pay rate then a following email to complete an online Background check . was giving an training date which last for 5 weeks that will be paid and that I would Need to come in for 1 day orientation and pick up my Equipment since it was provided SO IT WAS A 3 DAY PROCESS including interview THEN 2 weeks untill training

      Perguntas de entrevista [11]

      Pergunta 1

      Do you have any Call Center experience in the pass?
      1 resposta

      Pergunta 2

      How many years of Call Center experience did you have?
      1 resposta

      Pergunta 3

      How did you hear about our Company?
      1 resposta

      Pergunta 4

      On an scale 1-10 how would you rate yourself in solving technology issue?
      1 resposta

      Pergunta 5

      Tell me about a time where you had an issue with your system where you had to solve on your own
      1 resposta

      Pergunta 6

      Who was your last employer?
      1 resposta

      Pergunta 7

      What did you do while working for them?
      1 resposta

      Pergunta 8

      Give me time when you had to use problem solving skills.
      1 resposta

      Pergunta 9

      If your not able to resolve a customer issue what is the next step you would take?
      1 resposta

      Pergunta 10

      What is your definition of an dependable person
      1 resposta

      Pergunta 11

      What makes you an a dependable person?
      1 resposta
      3

      Candidatura

      Fiz uma entrevista na empresa ResultsCX.

      Entrevista

      Short phone interview going over the details of the job and making sure you have the setup to work from home. Very simple and straightforward so if all requirements are met its pretty much hired on the spot.

      Perguntas de entrevista [1]

      Pergunta 1

      Do you have access to high speed internet through ethernet cable?
      1 resposta