Really fast paced process. Very professional approach. Both HR and Head of design were very polite and transparent regarding the process and the role. They also provided constructive feedback regarding what I can improve on my portfolio and overall skills as a Product designer.

The process was disorganized and, honestly, disappointing for a company of Revolut's reputation. In early conversations I was told the role would be shaped around my skills — most likely something in the loyalty space — and that there wasn't a fixed position so much as a fit to be defined. Later I received a rejection message stating there was actually "a clear role" all along, which contradicted what I'd been told and meant I was effectively assessed against criteria I was never made aware of. What frustrated me most was that since the recruiter approached me (rather than me applying to a defined posting), I had no way to understand what they were looking for or to prepare and demonstrate the relevant strengths. Being rejected on those terms felt unfair. Communication was also poor. After the rejection I followed up by email to ask for clarity, and two weeks passed with no reply at all. I eventually had to chase a response through a separate channel. Advice to Management If recruiters are going to reach out to candidates personally, there should be a clear, consistent picture of the role and expectations from the start, and basic follow-up on candidate emails. Approaching someone proactively and then rejecting them against undisclosed criteria — with no response to their questions — leaves a VERY bad impression.