Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Ritz-Carlton (Laguna Niguel, CA) em abr. de 2014
Entrevista
Very easy and comprehensive. Great discussion with back and forth dialogue. Lady was extremely nice and really embodied the Ritz Carlton image. General questions that gave myself a lot of room to expand upon.
Perguntas de entrevista [1]
Pergunta 1
Describe a rough customer service situation and how you resolved it
Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Ritz-Carlton (Bal Harbour, FL).
Entrevista
Good interview process. Two interviewers but It was very easy and everyone was very kind.
There is new employee training course every month, so I had to wait a bit for that, but it was no problem.
Perguntas de entrevista [1]
Pergunta 1
About experience and resume and situational questions.
Candidatei-me por meio de uma faculdade ou universidade. O processo levou 1 dia. Fui entrevistado pela Ritz-Carlton (Los Angeles, CA) em mar. de 2015
Entrevista
Easy and concise. One interview and was soon offered the position on the spot! Lots of basic behavioral and personality questions to see how you react under pressure and stress. They use the STAR method in which you are asked for a specific situation to demonstrate an action.
