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      Rix Group

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      Buscas relacionadas: Avaliações da empresa Rix Group | Vagas da empresa Rix Group | Salários da empresa Rix Group | Benefícios da empresa Rix Group
      Entrevistas da empresa Rix GroupEntrevistas do cargo de Customer Support Specialist da empresa Rix GroupEntrevista da empresa Rix Group


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      Entrevista para Customer Support Specialist

      12 de jun. de 2024
      Funcionário(a) sigiloso(a)
      Kingston upon Hull, , , Inglaterra
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 1 semana. Fui entrevistado pela Rix Group (Kingston upon Hull, , , Inglaterra) em abr. de 2024

      Entrevista

      The interview process was certainly different. I knew a few members of the Fuel mate team before I started so this made things a lot calmer and easier to navigate. Another member of staff had told me about the job and as you would say 'Put a good word in for me'. I was asked to send in a CV and then was invited in for a chat with the Director and both Account Management Leaders. I had a chat about myself, my interests, and my past experiences. I was asked a few questions and given multiple scenarios. Then spoke about what they wanted to bring to the business and what my potential duties would be. I was then able to come into the business on a walk round. Spoke to a lot of the staff and spent a few hours with each of the team. Looking into what they are responsible for and the duties they have. I was the told that they would get back to me within 48 hours. I had gone into the canteen for a chat with some friends and was then pulled aside by one of the Lead Account Managers and was offered the job.

      Perguntas de entrevista [4]

      Pergunta 1

      What experience do you have in Customer Service?
      Responder à pergunta

      Pergunta 2

      How would you deal with certain scenarios? I was then given multiple scenarios.
      Responder à pergunta

      Pergunta 3

      Give me a time where you gave Excellent Customer Service?
      Responder à pergunta

      Pergunta 4

      The company were thinking of developing and adding a few things. I was asked if I had any experience in this things.
      Responder à pergunta

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