6y
Thanks for taking the time to share this feedback with us. Our team was saddened to learn that you'd characterize your interview with Roam as a negative experience. We endeavor to continually improve our interview process and therefore put a lot of stock in candidate feedback. Throughout the last 5+ years Roam has interviewed thousands of candidates for a wide variety of roles and this is our first time receiving a negative review.
One downside of recruitment platforms is the potential for timing mishaps to arise. Companies like Roam have a limited amount of time to reach out to prospective employees, which is why you were contacted by one of our recruiters shortly before they left for a scheduled vacation. We absolutely should've set expectations in advance around his availability; we're remiss for failing to do so and will never make that mistake again. Once our recruiter was back online, he did apologize for the delay and, as you noted, the interview process proceeded swiftly thereafter.
Part of Roam's recruiting ethos is to be super transparent regarding the content and suggested preparation for all of our interviews. We're sorry that you didn't find these descriptions sufficient and will make sure they're as robust as they can be. More specifically, the interviewer was made aware of the fact that you did not have prior experience with SQL. They were prepared to work through these problems with you; however, they sensed a strong reluctance to attempt these questions and for that reason they agreed to skip these initial exercises at your request.
Roam is proud of its interview process, but there's always room for improvement, so thank you once again for the constructive criticism. Although we arrived at the conclusion that you're not well suited for this particular position, we wish you the best of luck in your career and current job search.