Assessment : german and english skills; personal aptitude, match with company philosophy. The first interview was by phone and the second one in the office with a recruiter. After 3 days I had a job offer. Why did you choose our company? Why should I choose you? Tell me more about you. What do you know about our philosophy? Which is your expectation salary? Why do you want to live in Milan? Have you already had experience as customer cure? How did you find the job advertissement?