I applied online and received a phone call about a month later to schedule an interview. The manager that interviewed me was friendly and put me at ease. She asked me to tell her about myself and what I was looking for from the company. She also asked me a couple "on a scale of 1 to 10" questions and explained how the company operated (pay, dress code, benefits, and what would be expected of me). I was scheduled for a second interview a few days later with another manager. This interview was short, about 15 minutes. She asked about my availability and two more of those "scale of 1 to 10" questions and then offered me the position. She told me they were going to submit a background check and to check my email for paperwork. It was almost 3 weeks later until I heard back from them and another week before I came in for orientation. I do recommend dressing professionally for the interview. The manager made a point of thanking me for dressing properly. Also, be patient. This is not a place that likes you calling every few days to check in. Another side note, everyone (except security) starts out on the floor despite what you specifically applied for. You start out on the floor and on dressing room duty, then progress to cashier. A few will then be trained for the customer service desk and finally the cash room.