Can you give an example of how you have used your relationship management skills to effectively problem solve to retain a supporter. What were the circumstances? How did you do this? What were the results? Can you give an example of when a creative or unique idea you’ve had has developed a partnership with a supporter to maximise their fundraising success? Please share, with an example, how you put your customers’ needs and experience at the heart of your decision making. Can you describe a time when you proactively gave feedback to your colleagues? What was the feedback? How did it support them to increase their impact? Tell me about a time when you had to work cross-organisationally to achieve a goal or deliver a piece of work. What were the biggest challenges for you, and how did you deal with them? Describe a time when you unexpectedly needed to change your priorities or plan. How did you feel? What steps did you take? In what ways do you think diversity is important in this role? What does Safeguarding mean to you?