I had been talking to an HR/recruiter representative from Security First for around two years waiting for a Field Claims Position to become available. It was a company that I very much wanted to work for as it is kind of a hometown company and seemed great. When Field Claims positions did become available I spoke with him and he referred me to another HR employee at Security First who scheduled a phone interview with me for a specific date/time. I waited until 35 minutes past the scheduled time and sent her a message reminding her of our appointment, she then immediately called me and began the interview, which went very well. She said that she would be calling me back in a week to schedule an in person interview. I did not hear from her until two weeks later at which point I was traveling out of state for my current job. When I asked her if I could get back with her in a week to schedule for a different time she said that would be fine. She never responded to any of my voicemails, emails or other messages I sent her. I eventually called the first recruiter/HR person back and he at least was professional enough to answer my call. He said he would check to see if any of the Field Positions were still available. I have not heard back from him either. This was something very important to me and the complete lack of professionalism, or even basic courtesy lets me know how they are going to treat employees. I have been in the insurance industry for 16 years and this was the most unprofessional thing experienced to date. I will use this experience as a reminder that in many jobs particularly in claims (and HR), the way you treat people and the way you do your job can have a big impact on people an their lives.