Three step process, group interview, individual interview, "demo" which is acting out customer interactions with a manager. There were about 4-6 in group interview. They did a round robin question and answer rotation. Typical questions like...why do you want to work here, how to handle difficult customers. Individual interview was more or less the same questions with a different person. Demo was ridiculous. You'd think they would know the right questions to ask in an interview to avoid acting out customer service scenarios. Basic stuff.

Interview was quick. I filled out my information and availability while I waited. Job posting stated nothing regarding availability requirements for this position. She saw my hours and just immediately said it wouldn't work because she needs people who could stay past midnight for the seasonal store hours, which I could not do. Literally took me longer filling out that form than the actual Interview. If the availability they were looking g for had been posted on the job description, I wouldn't have applied in the first place. Complete waste of time.