Average level of difficulty. I applied online but was also referred by a friend who works for the company. My interview was supposed to be a group interview but the girls never showed up so it ended up being a 1:1. The Store Director talked about her expectations for the store and also asked me general questions like: Why Sephora and customer service related situations.

4 Interviews in total. 1. 30-minute phone screen with an SM. Mine happened to be the SM of the store that was hiring. 2. 60-minute in-person interview with two store managers, including the SM who phone-screened me. Not sure if the interview process always includes two people. This interview was the only time there were two interviewers. 3. Interview with another SM in the area via Zoom. This interview was about 30 minutes. 4. Final 60-minute interview with the Regional leader. Very conversational.