Sales questions, standard customer service questions, what have you done in difficult situations, how do you de-escalate when customers are upset, what sales methods do you use and would teach to the team

From start to end, the process was very well thought out and the HR Manager was very clear in the process. The first interview with the HR was pleasant and she asked really good questions. It felt like a conversation more than an interview, which felt nice. At the second round, the hiring managers were also really transparent about the work culture. I learnt a lot more about the company. Although I didn't get the role in the end, the HR manager still offered to have a post interview chat with me to share why I was not selected. This is rare in Singapore and I was pleasantly surprised.