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      ServiceTitan

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      Buscas relacionadas: Avaliações da empresa ServiceTitan | Vagas da empresa ServiceTitan | Salários da empresa ServiceTitan | Benefícios da empresa ServiceTitan
      Entrevistas da empresa ServiceTitanEntrevistas do cargo de Customer Success Manager da empresa ServiceTitanEntrevista da empresa ServiceTitan


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      Entrevista para Customer Success Manager

      16 de set. de 2016
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      O processo levou 1 semana. Fui entrevistado pela ServiceTitan em set. de 2016

      Entrevista

      So, Im not a big fan of negative reviews when you do not get an offer, comes off biased and jaded. However, in this particular case I felt compelled. The company itself looked great and the people that I met with also were very nice and I believed my interview went very well. My issue was what I felt was a lack of respect for my time. I went through the process and was asked to come on site for an panel interview, 1.5-2 hours in length. Because of this time length and the location being in Glendale (currently living in OC), I decided to take the day off of work. I met with 4 individuals over nearly 2 hours, was told I would be meeting with a 5, but after waiting for 15 minutes I was told he was unable to get out of his meeting and he would discuss my interview with his team, I believe this was the CEO. No problem, seems normal and I expected to hear back soon. Now, I dont mind getting turned down for a job, it happens. But when I devote time to get on calls, then drive to LA for an interview that lasts 2 hours and clear my schedule, I just hope for some professional courtesy in receiving my "rejection". Instead, I received an email from a "donotreply@" address, saying "thank you for your interest, but we have decided to pursue other candidate.". I asked for some feedback by emailing the initial recruiter and a gentleman I met with, simply looking to improve. Heard nothing. Like cmon, I showed you the professional courtesy, yet you cant compose an email or call me? At the end of the day it is their decision and their business to run, I just don't respect their method.

      Perguntas de entrevista [1]

      Pergunta 1

      They asked a lot of situation client questions. Very easy.
      Responder à pergunta
      8

      Outras avaliações de entrevista de vagas de Customer Success Manager da empresa ServiceTitan

      Entrevista para Customer Success Manager

      14 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. Fui entrevistado pela ServiceTitan em abr. de 2026

      Entrevista

      Interviewed for CSM, had my first recruiter screen and was ghosted. Very disappointing, at the very least companies can send an automated or templated rejection email as a professional courtesy and basic respect for candidates. I sent a follow up email after I never heard back and never got a response. The interview asked basic CS questions - how many accounts have you managed, tell about an escalation and churn risk you handled etc. The recruiter spoke extremely fast and was very rushed, you could tell she was just listening for specific keywords, not looking to understand me as a candidate or what I would bring to the team. She didn't leave much room for questions at the end, and ended the 30 min interview after 20 mins saying her laptop was going to die, it was very obvious she just wanted to finish early. Not a positive candidate experience at all.

      Perguntas de entrevista [1]

      Pergunta 1

      How many accounts have you managed, tell about an escalation and churn risk you managed.
      Responder à pergunta

      Entrevista para Customer Success Manager

      25 de nov. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 1 semana. Fui entrevistado pela ServiceTitan em nov. de 2025

      Entrevista

      Got referred. They sent me an email to schedule a call. Interviewer also said we’re looking for top talent. Well duh. She was late to the meeting. I had to email her to remind her and it appeared like she didn’t even review my application prior to our phone call. lindsay joseph

      Perguntas de entrevista [1]

      Pergunta 1

      How often to you proactively interact with your book of business?
      1 resposta

      Entrevista para Customer Success Manager

      8 de set. de 2025
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. Fiz uma entrevista na empresa ServiceTitan.

      Entrevista

      Was referred, recruiter reached out for an interview the next day. Interview process was smooth and the recruiters were great. Did a phone screen, met with the sr manager, then did a panel interview presentation with 3 managers, and a final interview with the sr director.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for Servicetitan?
      Responder à pergunta
      1

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