I applied online. They had a customer service position open as well as a sales position. I applied for customer service since I knew I was very qualified for it and might have a better chance at getting it. 2 months later I got a call from a recruited that was interested in talking to me. I played phone tag with him for like a week and a half because I work mornings and was unable to call him during the day. I really appreciate that he was so patient and very nice about it all. When we finally talked he told me about the company, asked about my background and told me I sounded like I would be really good for the sales position. He said he gave me two thumbs up and would forward my information to the HR at the store in my area and that I should hear from them soon. I never heard from them. I probably should have called or went there in person but I emailed them and got no response. Then I noticed that my application status online said closed. It still showed they had a sales position open so I put in another application for that instead of my previous customer service application. About 3 weeks later I finally got a rejection email. I was super excited and hopeful after my phone interview went so well but after such a long process I just ended up disappointed. You and I could have had a good thing Shane Co....