Candidatei-me por meio de uma agência de recrutamento. O processo levou 2 semanas. Fiz uma entrevista na empresa ShareBuilder (Seattle, WA).
Entrevista
Phone interview then in an in person interview. Phone interview was with the head of department, geared toward how you have dealt with customer service concerns, in person interview was split between 4 different interviewers (3 sessions, 1 included 2 interviewers) asked same questions focused on experiences (customer service related) and how they were handled.
Perguntas de entrevista [1]
Pergunta 1
Mock customer service call: how to use a computer to locate something (advice about being a tourist in Seattle)
Candidatei-me por meio de uma agência de recrutamento. O processo levou 3 semanas. Fui entrevistado pela ShareBuilder (Seattle, WA) em jan. de 2012
Entrevista
When I interviewed, there was a Pre-screening, phone interview with management and a series of in person interviews with multiple 2-person teams. Capital One also has various pre-screenings which I have not had experience with, but I understand they include an aptitude test.
Perguntas de entrevista [1]
Pergunta 1
There is some role-playing on the phone interview which requires you to be quick on your feet.