I applied online and I got contacted within 2 days by the Talent Aquisition Team. I got to book myself the first interview - via an online form (excellent method). I also received a brief description of the role before booking my first interview: what´s the role about, a schedule overview, and so on. The first interview was very informal and basically, you chat about your life. This is a great method to get to know someone, without having those boring prepared interview questions. If they like you, you move on to the second part - The Gauntlet. This is a practical hands-on interview: role play incl. multiple chats, phone calls, and e-mails. You are basically tested on: - how well you cope with this kind of work, - your ability to work under pressure (as you are on a timer), - how fast you learn: you get feedback after each role-play which you need to take in consideration and improve yourself during the next challenge Overall: this interview method is great and much more effective than traditional interviews. Even if you fail it (as I did :) - it give you an understanding of why you failed, what you need to do to improve if you want to re-apply in the future - you need to create a mock store to get a better understanding of the platform Room for improvement: After having interviewed for a language-specific role, and having submitted my references, only to find out that the position has already filled out before my Gauntlet. That was a bit disappointing. The reference stage is quite time- consuming for your references. They get a set of super complex questions about you which they need to take time, think through and answer them in a timely manner.