There was a three part interview process. First you meet with the customer service manager. Second you meet with the VP. Third you meet with the CEO. When I first got here to do the interview I had to wait longer because the customer service manager forgot about my interview. I really didn't mind because I am patience, I did the interview with him and it went really well. So I moved forward with the second interview with the VP the interview was short and I was told that that would get a call setting me up for the third interview with the CEO. I never got a call and when I called to follow up I was told to leave my number and they would get back to me, which they never did.

After I first applied, it took them 3 months to contact me, so I guess I should've known something was strange right away, but nevertheless, I talked to them, and went in for a first interview. It went great, and we actually scheduled my second interview as the first one was being wrapped up. However, an emergency came up the day of my second interview, so I asked if I could reschedule for either the next morning, or perhaps even later the same day, if possible. Imagine my shock when I received a response saying that they were "unable to reschedule"- and that was it. I responded by e-mail, but then decided to also call, because I was very concerned by this response. I was told that it was "company policy not to reschedule interviews" because of the "high number of no-shows". I explained that I was not a 'no-show"; I contacted them almost 3 hours in advance asking to reschedule because of something that was beyond my control. I plead my case, explaining that this was a second interview opportunity, and that if we could just reschedule it for even an hour or so later than the original time that I would be able to make it. The person I spoke with still refused. I politely said that it didn't seem right that I should lose out on this opportunity because of circumstances I couldn't control, but she just said sorry, repeated that it was company policy, and that was it. I have never, ever dealt with something like this, or been treated this way by a potential employer. It seems odd to me that if a company was interested enough to set up a second interview that they wouldn't be willing to reschedule within a reasonable amount of time if something came up. Emergencies happen. Interviews sometimes need to be rescheduled. Even if this is their company policy, I still find it shocking that they would be so inflexible and unwilling to make an exception. Perhaps they feel that qualified candidates are a dime a dozen. This couldn't be further from the truth, but regardless, I wish them the best of luck in finding one. Given the amount of negative reviews here, perhaps they did me a favor. Nevertheless, I still feel very burned, and resentful of the time I wasted.