Ghosted after I submitted the work assignment, which felt like a scam to generate meetings for them for cheap ($20 per meeting scheduled vs having to pay someone a salary + commission…). It’s a sales role even though it’s listed as SDR, probably so that they can get away with a lower salary. Initial interview was a casual 15 minute screening with Brendan Arsenault, followed by 1 week to complete and submit the 3 part work assignment (detailed below) that included downloading and studying the app, downloading and recording loom videos, reviewing a call and giving feedback, as well as doing direct outreach to potential prospects for them, all for $50 and no response. Didn’t hear back for a week after submission, when I reached out he told me that there was a delay because the “ CEO is behind on high earn for some other stuff right now. So sorry for the delay. He is still going to be reviewing some of the work samples.”
Another week goes by, nothing. Followed up the week after to no response. Was really interested in the company/role and willing to take a pay cut for a job I was overqualified for, spent two days on the assignment and couldn’t even get an automated rejection email from them for precious time they wasted. Hoping this breakdown helps someone avoid being treated the same way - the market is in their favor now, but when things inevitably shift, people will remember the disrespect/unprofessionalism.
Work assignment details:
1. Product Understanding & Demonstration
Go through our Website, our Product for Worker Users, and our Product for Companies.
….download and go through our Company Dashboard. We use this link for a lot of our demos so please do not delete anything - just play around to see how everything works.
Create two Loom videos:
A video selling our Company Dashboard to a new HVAC company that has shown interest in the product
A video selling our App to a new HVAC company that has shown interest in the product
Record your screen and yourself- we are looking for a walkthrough of the app and dashboard as if you are showing a lead
2. Customer Empathy & Upselling Skills
Listen to this customer call with a real SkillCat customer.
The goal of this call was to get the customer started with the platform, make sure they are having a good experience, and upsell them on additional SkillCat offerings.
Create an organized document or spreadsheet outlining:
What additional questions, if any, you would ask the customer
What else you would do differently, if anything
Product & Content improvements - what changes would make this customer happier
Upsell opportunities - in what ways can we upsell this customer to spend more money on the SkillCat platform. How would you position the upsell and what are the most likely strategies and products that would work effectively?
You can see all the different types of plans and potential products on the SkillCat website.
3) Contractor Outreach Challenge
Find and call HVAC contractors in your area.
Introduce SkillCat and explain that it's an online training platform that helps companies train and certify their technicians.
Your goal: get someone interested in learning more about SkillCat and collect their email so you can forward them more information.
You can call as many contractors as you want - the goal is to gain insight and show initiative.
Your goal: get someone interested in learning more about SkillCat and collect their email so you can forward them more information.
You can call as many contractors as you want - the goal is to gain insight and show initiative.
• First Name & Last Name
• Email
• Phone number
• Company website,
• Company name
• What your communications were with this individual to get a demo booked with them.
If you can get a demo booked, please book using this scheduler here- Work Sample Form
If you book a demo and the customer shows up we will give you a $20 bonus per demo.
