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Thank you for taking the time to provide us with such candid feedback about your interview experience. Our goal is to provide every candidate with timely and transparent communication throughout the interview process, and your experience is not indicative of the standard we hold our team to. We sincerely apologize. We are in the process of re-evaluating our candidate experience, including how we communicate with candidates, to ensure this doesn’t happen again.
Your time is valuable, and we appreciate the time you dedicated to interviewing with us. We have shared your feedback with our team to understand your situation and exactly what happened with this position. If you are open to it, we would like the opportunity to understand your experience 1:1, so please reach out to us at recruitinginterviews@sofi.org to set up a call to continue this conversation. Thank you again for your feedback!