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Hi – thank you so much for taking the time to write to us and tell us about your experience while interviewing for a position at SoulCycle. We are so sorry that you had a negative experience with us. Our goal is to always ensure that candidates have a positive, quick and seamless interview process here. We are so sorry that you felt dismissed in your interview. That’s an awful way to feel and apologize for having given you that impression. We are truly grateful for your interest in working at SoulCycle and we very much appreciate you taking the time to apply and come in to meet us.
Our Recruiting Team at SoulCycle is small yet mighty. We continuously hold interviews for various corporate and field positions throughout the work day. At times we are simultaneously interviewing for two or more open positions within the same department or team - this may be why you noticed other candidates at our Headquarters while you were interviewing. Additionally, we typically have candidates meet with several different people throughout the interview process because we feel it’s important to give candidates a chance to meet a few people, be it from the same team or complimenting teams, to ensure that SoulCycle is the right fit for all parties.
Again, we are very grateful that you sent us this feedback and will certainly see how we can improve the candidate experience going forward. We wish you the best of luck with your current job search!