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      Spectrum

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      Buscas relacionadas: Avaliações da empresa Spectrum | Vagas da empresa Spectrum | Salários da empresa Spectrum | Benefícios da empresa Spectrum
      Entrevistas da empresa SpectrumEntrevistas do cargo de Customer Care Representative da empresa SpectrumEntrevista da empresa Spectrum


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      Entrevista para Customer Care Representative

      12 de jul. de 2017
      Funcionário(a) sigiloso(a)
      Charlotte, NC

      Outras avaliações de entrevista de vagas de Customer Care Representative da empresa Spectrum

      Entrevista para Customer Care Representative

      24 de jun. de 2017
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me pessoalmente. O processo levou 3 semanas. Fui entrevistado pela Spectrum (Charlotte, NC) em jul. de 2017

      Entrevista

      The interview process was fairly simple. Go online, fill out the application, and submit it. Moments after submitting the application, you'll receive an email telling you to complete an assessment. The assessment is simple enough, but be sure to read the directions and sample questions thoroughly. I highly encourage anyone who attempt the assessment to have a writing utensil and paper handy, due to a listening/account activity portion. There's multiple parts of the assessment. 1.) reading charts and answering questions, the listening/account activity portion, and personality. It only seems like I went on forever about the assessment...I REPEAT....IT ONLY SEEMS THAT WAY. A couple days later, HR will contact you and perform an over the phone interview while also explaining the job, schedule, and salary. Afterwards, they'll set up in person interview. During the in-person interview you'll meet an HR representative first, then a supervisor, then you get a tour of the facility. There was suppose to be a scenario type situation. I can't tell you, because the supervisor said I did do well and was thorough with my answers, that it became unnecessary. You'll then hear something within a week.

      Perguntas de entrevista [5]

      Pergunta 1

      Describe a time you went above and beyond.
      Responder à pergunta

      Pergunta 2

      Why we should we hire you?
      Responder à pergunta

      Pergunta 3

      Describe a specific time you were unable to help a customer.
      Responder à pergunta

      Pergunta 4

      Describe a specific time you went above and beyond.
      Responder à pergunta

      Pergunta 5

      Describe a time you had to overcome and obstacle.
      Responder à pergunta
      6
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela Spectrum em jun. de 2017

      Entrevista

      Online application, emails a 1 hour assessment link with role play phone calls and behavior questions, few days later get a phone interview and then face to face interview with two managers that takes 1-1.5 hours.

      Perguntas de entrevista [1]

      Pergunta 1

      Lots of behavior and tell about a time when....you made a mistake...
      1 resposta

      Entrevista para Customer Care Representative

      15 de dez. de 2016
      Funcionário(a) sigiloso(a)
      Colorado Springs, CO
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Spectrum (Colorado Springs, CO) em out. de 2016

      Entrevista

      Applied online, I received a call for a phone interview within a couple days of applying. After that I received a an email to take an assessment. Completed the assessment, then received a call from the same person who did the phone interview and a on site interview was set a for a couple of days later. The on site interview lasted about 45 minutes and consisted of three separate interviewers. First interviewer went over my resume and did a role play phone call. The second interviewer also went over my resume and consisted mainly of behavioral questions. The 3rd interviewer went over the requirements of the job.

      Perguntas de entrevista [1]

      Pergunta 1

      How do handle a stressful call?
      Responder à pergunta
      5