Process was very easy I was recruited from my online resume from Indeed by both retail store in mall and for the call center I preferred to work for the call center HR recruiter emailed asked me to complete online application and online assessment once I completed emailed and advised did phone interview with the recruiter who same day scheduled my in person interview went in for the interview met with one supervisor she asked interview questions and has you role play and wants you to demonstrate closing a sale with a customer after the interview she advised she'd follow up after interviews were completed if I was selected the next day I received an email requesting back ground and drug test screening was completed with in like 3 days currently awaiting to start training classes