The interview was via video. It was a fairly easy interview process. The interviewer did an excellent job with being very welcoming and had a gift of making you feel like you were just having a casual conversation as opposed to a cold introduction and then questions like " Tell me about yourself, Tell me a time, How would you handle, etc." Conversations centered around experiences working in a call center. We discussed educations and certifications. I was asked about any experience with commission pay and sales environment. Job offer was made on the phone call. I got an offer email later that day. I accepted the offer and started a couple of weeks later

1st there is a phone interviewm than an in person interview both are pretty easy to pass. They just wanna make sure you can meet metrics and push for sales. They ask about your customer serivice exepierience. They ask sernario questions. Ex. Tell a time when you handle a upset customer and what did you do. They ask if you why would you be a good fit for the job.