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We’re very sorry for the miscommunication and inconvenience caused during your interview process. We understand how frustrating it can be when someone doesn't respond in a timely manner or schedule an interview at a mutually convenient time.
Our team is a oftentimes reviewing over 1000 resumes per Care and Operations openings since so many incredible candidates like you want to be part of our mission. That isn’t an excuse, but we wanted to provide you with some context around how this does happen from time to time. Thank you for your feedback and we wish you the best in your continued search!