I was originally hired as an in-store technician. There were only 2 interviews I had to go through. The first was with the sales manager, who took me back to the furniture pad, and we had a far more casual interview than I expected. She asked a lot of the common questions, like previous employment, values, etc... During this interview, she called over one of the techs at the time, and he asked me a few technical questions, which were very easy to answer. The next interview was with the General Manager, and this one was a little more formal. We spoke in her office, and I was mainly asked questions about different scenarios. After that, we just talked about the job's expectations, and she quizzed me a little on customer service. I heard back from them about a week later, in the afternoon, and they just said, "We would like you, you're hired." The only test I had to take was after being hired.

The job application is online which then goes through a screening process and is shown to the store GM by green (hire), yellow (maybe), or red (do not hire). If you are green or yellow you go through an interview process and basically find out first time whether or not you are hired.